Vocalink connections
Unified Service
Unmatched Support
Vocalink Connections
Join Our Supportive Team
Vocalink Connections is the place where you can accept incoming calls for Fortune 500 companies while working from the comfort of your home, surrounded by your loved ones.
Achieve the work-life balance you and your family will appreciate and deserves. We believe in the power of collaboration and foster supportive and inclusive work environment from anywhere.
By working together, we achieve greater results and create a positive impact for our clients and their customers.
Customer Experience
Customer Service is crucial because it directly impacts customer satisfaction and loyalty. Excellent customer service fosters trust and strengthens relationships, encouraging repeat satisfaction with businesses we assist.
Also, with positive word-of mouth we get referrals.
Ultimately, outstanding customer service can differentiate a company from its competitors, driving long-term success and growth.
Quality Assurance
We are committed to delivering the highest quality service to our clients and their customers.
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Work from anywhere
Have the Flexibility to work absolutely anywhere with internet access.
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Servicing Fortune 500 Companies
We Service Fortune 500 companies. Join a collaborative team that values your contributions and supports you all at the same time.
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Work-Life Balance
Be available for your family when they need you. Our virtual call center provides a flexible work environment that adapts to your schedule and lifestyle.
Incentives
1099 Contractor
Flexibility: Allows contractors to manage your own schedules, which can lead to a better work-life balance. Reduced
Commute: Saves time and money on commuting, reducing stress and increasing productivity
Quality Time
Go to baseball game, basketball game, soccer games. PTA meetings, Drop-off, pick-up from school, games, friend’s house, laundry, do chores around the house/outside.
At Vocalink Connections, we understand the importance of work-life balance. Our virtual call center allows you to have a fulfilling experience without sacrificing time with your family.
Are you looking for a rewarding work-from-home opportunity that offers flexibility and the change to work with a dynamic team? Look No further! At Vocalink Connections, we pride ourselves on offering top-notch virtual customer service solutions, and we're looking for dedicated contractors to work with us and join our team!
www.vocalinkconnection.com
Remote Contractor Workers:
WHY choose
Vocalink Connections
Incentives
Be The Outstanding Parent in your child lives — On Your Own Time!!
Be The Outstanding Person for Yourself and Your Family and Friends!!
Students: As a student there are so many distractors and outside influences that can affect your income. This way you can stay at your dorm or at home and still make the income needed to be a successful student. One less thing to be concerned about.
Retiree: Freedom to spend time with grandchildren, hobbies, golfing, gardening, anything you want to do in your spare time.
Military Families: Thank You for Your Service. We are So Thankful to have you and the skills you may bring to Our company. Your work Travels with you whenever and wherever you are called into duty. (only located in certain geographic areas) reach out on the available areas.
vcinfo@vocalinkconnections.com
Incentives
Here are some more reasons
Be The Outstanding Teacher in Your Classroom!!
Be The Best Volunteer or Caretake for love one’s or others!!
Teachers: Generate revenue during breaks from your school schedule. Flexibility is your Superpower. Work when you need to buy supplies for your class or supplies for your home.
Caretaker: Being a help to others can be fulfilling and rewarding and refreshing to know that loved one is taking care of
Comfort: Working in a personal space can and will be more comfortable and less distracting.
Cost Savings: Reduces expenses related to transportation, work attire, and meals.
Health and Well-being: Less exposure to illnesses, reduces stress, and more opportunities for exercise and healthy eating.
405-257-0252
Equipment Requirements/Technology Requirements
REQUIREMENTS
Computer
Internet
Headset
Mouse
Keyboard
Telephone & Mobile Phone depending on the Client you Service.
Join Our Team!
Unified Service Unmatched Support
LET’S GO!!
FAQ
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First things first, don't be nervous. Step:1 You will Apply by hitting the Apply button. Fill out the Application. Step: 2 We will set up an interview with you.
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You will get paid through Direct Deposit every 15th and the last day of the month.
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There is a background check fee. It will cost $30. When the background check is passed. Whooa Hooa. We move on to the next step. The background check last for 3 years. (36 Months) You only pay this price once every 3 years.
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When you finish your Certification for the Client of, you're choosing. Some Programs are 2 weeks, some are longer up to eight weeks depending on the Client.
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You can work for more than one client at a time. Make sure you manage your time with each client wisely to make sure you work as many hours as you like.
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The pay is determined by the Servicing Client. It is your choice on which client you service.
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There is no limit to the hours you can work. The total number of hours is up to you. You work when you want and as little or as much as you want to work. As long as you work at least 15 hours a week. Flexibility is on your side.
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Service Partners incur a Platform Usage Fee - Working for a Service Partner Company - that is actively servicing a client program the Arise Platform operation fees is $19.75 twice a month. (Per Pay Period)
Covers a variety of support services available to Service Partners. This also includes the Arise 24-hour Client Technical Support Help Desk and StarMatic scheduling system, including AVA, Partner Support, and more.
This fee is set by Arise and is not negotiable.
The fee is not applied to registrants who are in the registration process or on agents who are not yet servicing. (you will not be charged during this time)
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Yes, there is a fee for administrative purposes for processing your invoices, resolution of issues that may arise when working for our call center. Our fee is $40.00.
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As an Independent Contractor you are responsible for paying your own taxes.
You will receive a 1099 at the end of the year, no later than January 31 of the following year. You will pay the taxes in the next year. (upcoming year) Example: You receive your 1099 in 2010 your taxes for that year will be due in 2011.
WE ARE NOT TAX PROFESSIONALS, PLEASE CONTACT A TAX EXPERT FOR ASSISTANCE. Consult your CPA or Tax Professional
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We do not provided benefits. You are an independent contractor.
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Yes, training is provided by each client. Classes are mandatory. Make sure when you pick the times you are available to attend.
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COMPUTER: CPU Speed
Intel Core Processors: 13-9000,15-7000,17-5000,19 series or better
Pentium G5400/N6400 series or better
Celeron J4000/N5000 series or better
Athlon 3000 series or better
NOTE: ARM based processors are not supported.
EXAMPLES: Microsoft Surface and Chrome OS Based PCs.
HARD DRIVE:
20 GB or more of available space 60 GB or more of total space
MEMORY:
4 GB of RAM
8 GB of RAM
OPERATING SYSTEM:
Windows 10 / Windows 11
STANDARD CONNECTION AND SPEED:
Hard-Wired Connection:
(Not Wireless)
Minimum 10 mbps download Minimum 3 mbps Upload
Maximum Latency Threshold:
120 Milliseconds (s)
Monitor Recommendations:
1280 x 1024 (SXGA) Screen Resolutions
1920 x 1080 (Full HD or 1080p)
Dual Monitor Capability:
May be required for some programs
USB 3.0 Port:
Required to for use with USB headsets and flash drives
UNSUPPORTED ITEMS:
Netbooks, Chromebooks, tablets and other mobile devices
NO LONGER SUPPORTED:
macOS (Mac OS X)
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MOBILE DEVICES:
A smartphone or other mobile devices used for multifactor authentication and other security verification processes only, with a working camera.
NOTE: Mobile phone CANNOT be used to attend class or to service
RECOMMENDED: Any iOS or Android-based mobile device (e.g. smartphone or tablet)
HEADSET: A hardwired USB headset with phone quality audio (required for class and to service most programs) Recommended: Logitech, Plantronics, Microsoft, or similar brands are popular with Service Partners
Plantronics Blackwire 3320
Logitech USB H570e
Jabra UC VOICE
TELEPHONE:
A hard-wired telephone and headset (required for servicing on some programs, review the Opportunity Announcement for details)
AGPTek Call Center Dialpad
Plantronics s12
Keyboard & Mouse:
A hard-wired keyboard and mouse
Logitech Media Combo MK200 is a good example
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Windows Firewall must be enabled
Updated Web Browser: Edge, Mozilla Firefox, or Chrome for Windows.
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Hard-Wired Broadband Internet Service
PC MUST be hard-wired via Ethernet connection and cannot be connected to Wi-Fi.
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It will not affect your schooling at all. The Great part about this is you are able to work after classes, during breaks, holidays. Work around your already scheduled classes. When you finish training, your schedule is your schedule to set. This is a GREAT way to make extra money in school while you are preparing for your future.
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Upon successful completion of the registration process, your next step will be to enroll in the client certification course of your choice. Client courses may take as little as two weeks or as long as eight weeks to complete depending on the program selected.
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Minimum age requirement is 18 years of age and older.
Must be 18 Years of age to work with our agency.
Vocalink Connections
2525 NW Expressway
Suite 318
Oklahoma City, OK 73112
(405) 257-0252
email:vcinfo@vocalinkconnections.com